Wednesday, 23 December 2015

Continuité d'activité

Plan de reprise d'activité

An Summary of Company Continuity
Company continuity planning, encompassing disaster recovery, minimises the outcome of an incident on an organisation by ensuring alternate processes are in place for key operational functions. Business continuity planning looks to preserve assets plus an organisation's capacity to achieve its mission, retain acceptable levels of productivity, customer support, and ultimately to stay in business.
Can a business be too small for business continuity planning? Business continuity planning is not consigned to large organisations; any provider of the products or services, whether it is financial, manufacturing, distribution or sales, is equally encountered with the consequences of a disaster. Are you prepared if something goes wrong?
Surely a business continuity plan is not needed if adequate insurance is in place?
Quite simply insurance really doesn't buy back lost business, it only provides money. If this is not received immediately it could adversely affect cashflow, subsequent profits and client goodwill. Studies suggest that typically only 60% of actual losses are covered. Could your organisation survive the loss? Disaster isn't going to just occur following an accident on a grand scale. A small incident, over a short while, impacting a key process, could severely disrupt an organisation; for instance, an incident in the local area that requires evacuation of the premises for hours or even days. Computers still run, phones still work and infrastructure is unharmed but there is no access to any of it until the incident is resolved. Interruption threats come from multiple sources; more likely than others. Premises may be substantially flooded, destroying servers, or an organisation would be the victim of theft. A business continuity plan examines the probability of this happening and considers an answer compared to raise the risk.
It is crucial to determine what would be addressed first following an incident. Who would be contacted first? Wouldso would staff be notified? To achieve this you have to examine your organisation, its people, its critical processes and exactly how these are typically dependent upon considerations such as IT and infrastructure support, internal dependencies and suppliers.
Incident containment and recovery solutions are plenty of and varied. If a flood for example, prevented access to your premises, could client service levels continue uninterrupted? The danger of this happening would be greatly increased by your staff logging into sites from home until full recovery is achieved. Without plans such as this in place how can you convey a level of operational confidence to your clients?
Right now there are lots of factors and aspects of business continuity. It is important to be realistic and think sensibly about how your organisation would handle a disruptive incident. Business continuity is about mitigating the impact of this incident by minimising financial losses and protecting your organisation's reputation.
The solutions are not just quick fixes but long-term considerations. You'll be able to survive an incident, and not necessarily easy to get over the long term impact.
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